Account Service Manager – Health Captive Solutions
Chicago, IL 60606 (Hybrid)
health insurance, captive, client service, account manager, stop loss
About the role:
Are you a stop loss professional who enjoys client interaction, operational coordination, and ensuring policies are executed flawlessly after the deal is done? We are partnering with a growing organization seeking an Account Manager to support its stop loss program by managing the post-bind lifecycle and delivering an exceptional experience for policyholders and partners. If you enjoy relationship management, operational coordination, and working in a collaborative insurance environment, this is an excellent opportunity to expand your impact within the stop loss space.
Duties and responsibilities:
Serve as the primary service contact for an assigned stop loss book of business. Manage post-bind policy administration, ensuring all requirements are completed. Handle premium remittance inquiries, claims reimbursement questions. Conduct onboarding calls to create a positive first experience for new policyholders. Establish and maintain policyholder files and account documentation. Coordinate with TPAs and policyholders to ensure accurate and compliant policy administration. Review and distribute policy and account documentation to clients. Partner closely with Underwriting, Claims, Sales, and Program Management to ensure operational alignment.
Experience:
Detail-oriented, client-focused role and enjoys coordinating across multiple stakeholders. Bachelor’s degree or related discipline. 2+ years of stop loss insurance experience in account management, underwriting, claims, or sales. Experience working with group health benefits or related products. Proficiency with Connexure ELS Office (required). Strong organizational and project management skills with the ability to manage multiple accounts and deadlines. Excellent written and verbal communication skills.
Compensation:
$65,000 to $75,000, hybrid, competitive benefits
Interested? Reach out.
Account Service Manager – Health Captive Solutions
Thank you! Your submission has been received! We will reach out shortly.
Something went wrong while submitting the form. Please try again.
Insurance Recruiting Solutions
500 W Hickman Rd
Unit #31
Waukee, IA 50263