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Program Management – Casualty Unit Leader

Itasca, IL 60143
$115,000 to $130,000
About the role:
Are you an experienced insurance professional who enjoys leading people, solving complex issues, and improving how teams serve clients? We’re partnering with a growing organization that is looking for a Program Management Unit Leader to lead a team of Program Managers and Associate Program Managers supporting captive clients and casualty program operations. This is a great opportunity for someone who has progressed beyond individual contributor responsibilities and is ready to have a broader impact through people leadership, coaching, operational excellence, and cross-functional collaboration.
Duties and responsibilities:
Lead, coach, mentor, and develop a team of Program Managers and Associate Program Managers. Serve as an escalation point for complex captive and program-related issues. Ensure service standards, recurring activities, premium reconciliation, collections, and other operational requirements are consistently maintained. Partner with leadership to improve processes, communication, and overall operational effectiveness. Help drive enterprise-wide initiatives and strategic Program Management priorities.
Experience:
QUALIFICATIONS & EXPERIENCE 5+ years of experience in casualty insurance, captive management, program management, or related business operations. Demonstrated progression in responsibility and a track record of strong performance. Previous experience leading people, mentoring others, or driving initiatives. Strong organizational, analytical, and problem-solving skills. Excellent communication and presentation abilities. A leadership style centered on accountability, collaboration, coaching, and employee development.
Compensation:
$115,000 to $130,000, bonus, hybrid, competitive benefits